#IT, #outsourcing
27 November 2019
Julianna Sykutera

Outsourcing for non-technical founders

In today’s society, a big part of the industry relies on the IT sector. Companies wanting to expand the business reach out to specialists to build a website or an app, increasing their range. Outsourcing has become so popular that it’s the first thing that pops up in your head when you need something, you can’t make on your own. However, there are founders who aren’t familiar with the tech world hence they don’t see a difference between good and bad outsourcing. If you’re one of them, keep reading. 

Outsourcing is for everyone 

Even though you connect the word ‘outsourcing’ with something complicated, meant to serve only big tech companies, the strategy is dedicated to everyone. It doesn’t matter if you are an individual making baby steps in the world of business, outsourcing can help you on that stage too and is proven to bring satisfying results. If you forgot what outsourcing is, we talked about it in this article. Nevertheless, how can you know if you do things right if you lack a deep technical background?

You’ve come up with an idea 

Good. Now before you contact any software house or developer, first try to reach someone who you know well and you can trust. Someone who is or was somehow included in the tech world and can serve you a piece of advice. Such a person can help you by making a brief description of the app that you want to be built. It will be written in a way that won’t confuse engineers who will later create the platform. Usually, the more specific you are the better. However, remember that you are now a client. Any developer will hear you out, ask some questions and discuss the project in-depth because, in the end, it will benefit both sides. For sure, you cannot start with an assumption that your project is probably pointless, too complicated or too simple to even bother. If you have a vision, share it with the specialists and they will help you create it. 

Decide who you want to work with 

There are many tools that can help you in the process of finding a reliable software development agency. Whether you choose Clutch, ITFirms, or Extract you should narrow your candidates to five most promising. It doesn’t matter if it’s a freelancer engineer or a team of specialized developers. Both can satisfy your needs as long as they are experienced in the field. To be sure you’re making the right choice, you can set up interviews with the companies to talk more about your project and their suggestions. 

What questions should I ask?

First of all, ask if in their portfolio is something similar to what you propose. Meaning, if they have ever made any applications (web, mobile, for IOS/Android). It is rather directed to freelancers since a good software development agency has definitely done many apps before. In addition, of course, check their references and opinions online. It’s not always the best source of information but it’s an added value. When provided with the expertise needed to finish the project successfully, you can ask about the time & money. Which leads us to…

Signing a contract 

Making a contract, add information about the number of rounds of improvements included in the first budget. Very often someone’s idea expands during the work. If the scope of the project changes, so is the money that you need to invest in it. Make sure you will come to an agreement while discussing the subject. What’s more, defy a fee penalty if the company encounters delay and you won’t receive your project on time. It’s a normal thing showing that you expect both sides to respect each other. Also, make sure that after the project settlement all the code belongs to you. This way you can protect your project when you want to change the agency and need the resources to continue the work.

A few important things 

  • Finishing the formal matters remember that the ongoing management of the collaboration is crucial. 
  • Regular meetings in person or via skype, phone calls, etc. are to identify and resolve any possible problems that have been encountered during work. 
  • Since you are “the boss” it’s your responsibility to get familiar with the workflow and agree or disagree on any changes. If the outsourcing company needs more images or has a problem with the file and can’t reach you, their work just stops. 
  • Open communication is something that always benefits both sides. 

Being a non-technical founder doesn’t mean you can’t develop your business. Outsourcing is, in fact, made for such people. Apart from time and money benefits, you gain access to world-class capabilities which, in the end, provide you with the most innovative solutions. But it’s not just their work. Only with your engagement, a project is finished with success.

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